At Islamic Relief Worldwide, we are committed to continuous improvement and providing the best possible service. We view our complaints and feedback process as the mechanism to address dissatisfaction or concerns and build on things we are doing well in order to continuously improve the standard of our services. We take each complaint seriously and aim to deal with all complaints in an appropriate, timely and confidential manner. We will contact you as soon as we can, typically within 10 working days. Complaints will be handled sensitively and confidentially in line with Data Protection Requirements.
Write to us at: Feedback and Complaints Officer, Islamic Relief Worldwide 19 Rea St South Digbeth Birmingham B5 6LB, United Kingdom